Apple isn't doing a good job shaking the accusations of abandoning the Apple Vision Pro platform when you observe how it handles sharing information about exclusive content like Immersive Video. Apple Vision Pro needs more attention from Apple I'm an Apple Vision Pro enthusiast that sees a lot of potential in the platform. It's still a main device in my workflow that I like to visit multiple times a week to get some focused writing done. However, it isn't surprising in the least that Apple randomly dropped a trailer for its next Immersive Video on Wednesday morning in 2D on YouTube. It isn't on a subject I'm particularly interested in, but it is one of very few videos shot in this format for the very expensive platform. Continue Reading on AppleInsider | Discuss on our Forums
Samsung has edged past Apple for the top spot in customer satisfaction for cell phones, according to the American Customer Satisfaction Index's 2026 Telecommunications, Cell Phone, and Smartwatch Study , published this week. Samsung scores 81 in the ACSI's cell phone rankings while Apple posts 80, breaking last year's tie between the two companies for satisfaction leadership. The overall cell phone industry score rose 1% to 79 this year, recovering from a sharp 4% decline in 2025 that had pushed it to its lowest point in a decade. The ACSI says satisfaction improves most when new features translate into everyday value without introducing new pain points, citing battery life tradeoffs as an example. AI integration, measured by the ACSI for the first time, scores 85 overall, signaling that customers are not only aware of AI features but find them useful, while improvements in battery life, up 5% to 81. For the cell phone industry, the highest-rated customer experience metrics are the fundamental functions of making phone calls and sending text messages, both scoring 86. AI feature performance debuts at 85, nearly matching those top table-stakes interactions, suggesting that AI is moving from novelty to practical utility for many customers. Among new flagship owners, Samsung's latest Galaxy S-series leads at 84, followed by new iPhone owners at 82, with Google's flagship models scoring 80. Satisfaction with flagship models overall scores 82, far outpacing legacy phones at 76 and foldables at 72. In the foldable segment, Samsung holds a clear lead with an ACSI score of 80, which is 8 points ahead of Google at 72 and 10 points ahead of Motorola at 70. The ACSI notes that foldable owners are three times as likely to complain as non-foldable owners, and says competitive dynamics in the segment may shift as Apple's rumored entry into the foldable market is anticipated for later this year. Apple is widely expected to debut a foldable iPhone alongside the iPhone 18 Pro models this fall, featuring a 7.8-inch inner display and a 5.5-inch cover screen, priced at around $2,000. In the smartwatch category, Apple holds steady at 80, while Samsung drops 4% to create a first-place tie at the top of the leaderboard. Customer experience characteristics of smartwatches are universally rated higher this year at the industry level, with the biggest gains including ease of navigating menus and settings, up 7% to 80, and app and accessory connectivity, up 5% to 83. The ACSI study is based on 26,963 completed surveys, with customers contacted via email between April 2025 and March 2026. Tag: Samsung This article, " Samsung Overtakes Apple for Top Smartphone Customer Satisfaction " first appeared on MacRumors.com Discuss this article in our forums
Accessory maker Ugreen has expanded its Nexode and MagFlow Air lineup of chargers with a set of compact units aimed squarely at Apple users. First up is the Nexode Air 65W charger , which Ugreen is pitching as a travel-friendly option for MacBook Air owners, but it should work just as well for iPhones, iPads, and other USB-C devices. (Its Cosmic Orange-style finish twins particularly well with the iPhone 17 Pro.) Ugreen describes the unit as pocket-sized while still delivering up to 65W of fast charging, and it features the company's Ugreen's Thermal Guard temperature control for safety. For users who want a thinner option, Ugreen is also touting its Nexode Air 45W Charger Slim , plus there's a new MagFlow Air Magnetic Power Bank 10000mAh – a Qi2-certified 15W magnetic battery with a built-in USB-C cable, a second USB-C port, and ATL battery cells inside. The company's broader existing Air lineup includes a thicker Nexode Air 65W Charger Slim and a less bulky 5000mAh version of the MagFlow Air. The Nexode Air 65W Charger and 45W Slim are priced at $39.99, with the 10000mAh MagFlow Air at $79.99. All the chargers are available now over on Ugreen's official site as well as Amazon.com. Note: MacRumors is an affiliate partner with Amazon. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site running. Tag: Ugreen This article, " Ugreen Debuts Pocket-Sized Chargers for Your Apple Devices " first appeared on MacRumors.com Discuss this article in our forums
