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AirPods are one of Apple’s most interesting products. The demand for them was largely invented by the fact that the company removed the headphone jack 10 years ago, and now most of us carry this almost magical pair of earbuds that do so much more than just play audio. AirPods offer best-in-class noise cancellation, and also serve as a hearing aid. They get better and better almost every year. Despite everything that AirPods do so well, I have one annoyance with them, and it’s particularly annoying because it could be such an easy software fix. more…
A cab driver is arrested for his part in a Miami Beach iPhone theft ring, one of the first iPhone 18 Pro thefts, and an AirTag recovers a stolen food trailer, all in this week's Apple Crime Blotter. The Apple Store in Garden State Plaza in New Jersey. The latest in an occasional AppleInsider series, looking at the world of Apple-related crime. Continue Reading on AppleInsider | Discuss on our Forums
Apple today confirmed that a "small number" of iPhone 18 Pro Max users on the AT&T network have experienced an issue that causes the device to lose cellular service, thereby preventing phone calls, text messages, and data from working. Thousands of users complained about the issue across the Apple Support Community and other platforms. Apple said it released iOS 27.0.1 earlier this week and an AT&T carrier settings update earlier today to help prevent more iPhone 18 Pro Max users from being impacted by this issue going forward. In a statement shared with MacRumors , Apple strongly encouraged all iPhone 18 Pro Max users to update to iOS 27.0.1 now. To install the update, open the Settings app on your iPhone and tap on General → Software Update. The carrier settings update for the iPhone 18 Pro Max will automatically download for AT&T users over the next 14 days, according to Apple. To manually trigger the update, users can open the Settings app and tap on General → About. Apple's full statement: We have identified an issue affecting a small number of iPhone 18 Pro Max users on the AT&T network that may cause a device to lose service and be unable to make calls. We released iOS 27.0.1 earlier this week and strongly encourage all iPhone 18 Pro Max users to update now, and are also issuing a carrier settings update today. These updates together are meant to help prevent this issue from occurring. Notably, Apple said that iPhone 18 Pro Max devices that have been affected by this cellular issue on the AT&T network cannot have service reactivated with a software update. Instead, Apple said the device must be replaced entirely, and it advises affected customers to contact Apple Support or AT&T, or visit an Apple Store or AT&T location. Apple said it has only observed this issue with iPhone 18 Pro Max users on the AT&T network. No other iPhone models or carriers are known to be impacted. Apple did not disclose the underlying cause of the issue. U.S. models of the iPhone 18 Pro Max rely on Qualcomm's Snapdragon X80 modem for cellular connectivity, while variants of the device sold in all other countries are equipped with Apple's custom C2 modem. It is unclear if this modem difference is a factor in this AT&T issue. It is also unclear if there will eventually be an Apple Service Program dedicated to this issue. In the meantime, it sounds like Apple Stores will replace affected iPhone 18 Pro Max devices for free, so book an appointment with the Genius Bar if necessary. Related Roundup: iPhone 18 Pro Buyer's Guide: iPhone 18 Pro (Buy Now) Related Forum: iPhone This article, " Apple Says iPhone 18 Pro Max Users With AT&T Cellular Issue Need to Have Device Replaced " first appeared on MacRumors.com Discuss this article in our forums
AT&T and Apple are taking action today as they try to resolve iPhone 18 Pro Max cellular issues, according to MacRumors contributor Aaron Perris. Thousands of iPhone 18 Pro Max users have been unable to connect to the AT&T network for phone calls, text messages, and data. The underlying cause has yet to be disclosed, but AT&T and Apple continue to work toward a resolution. First, Apple today released an AT&T carrier settings update (version 72.1, up from 72.0.2) for iPhones. Given the timing of this update, it presumably includes some optimizations related to iPhone 18 Pro Max cellular connectivity, but it is unclear if AT&T has fully resolved the issues or if further tweaks will be necessary. When a carrier settings update is available on your iPhone, you will be prompted to install it. If you dismiss the notification or do not see it, open the Settings app, tap General → About, and the update should appear there. You can see your iPhone's current carrier settings version in the same About menu, next to your carrier's name. Second, Apple today started requiring iPhone 18 Pro Max users to install iOS 27.0.1 in order to set up the device, even though most if not all affected users have said that the update does not resolve the issues. A leaked AT&T email said iOS 27.0.1 is meant to help mitigate future impacts, so it may still help in some way. In a statement shared with MacRumors today, AT&T said it is "working with Apple" on this. Apple did not respond to our request for comment. It is not yet clear if a follow-up update like iOS 27.0.2 will be required as part of a fix, or if the carrier update alone will be sufficient. Related Roundups: iOS 27 , iPadOS 27 , iPhone 18 Pro Buyer's Guide: iPhone 18 Pro (Buy Now) Related Forums: iOS 27 , iPhone This article, " AT&T and Apple Just Took Steps Toward Fixing iPhone 18 Pro Max Issue " first appeared on MacRumors.com Discuss this article in our forums
