Rumor

iPhone 18 Pro Face ID bug causing system to crash and reboot for some users

9to5Mac • Mon, 21 Sep 2026

The iPhone 18 Pro and Pro Max introduces a new smaller Face ID system, with the Infrared camera now hidden behind the screen, near where the time is shown in the status bar. It appears there may be a software glitch with that component in the shipping release of iOS 27. A number of reports from 18 Pro owners indicate that their device freezes and reboots after a failed Face ID attempt. more…

What happened?

Story details

The iPhone 18 Pro and Pro Max introduces a new smaller Face ID system, with the Infrared camera now hidden behind the screen, near where the time is shown in the status bar.

It appears there may be a software glitch with that component in the shipping release of iOS 27.

A number of reports from 18 Pro owners indicate that their device freezes and reboots after a failed Face ID attempt.

Why it matters

This page keeps Apple rumors separate from official updates, so readers can follow early reports without confusing them with confirmed announcements.

Original source

https://9to5mac.com/2026/09/21/iphone-18-pro-face-id-bug-system-reboot/

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